Hybrid SMB Account Manager

Posted 4 weeks ago

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About the role

  • SMB Account Manager responsible for managing and growing relationships with SMB accounts in the UAE. Collaborating with partners to drive sustainable growth for Deliveroo and the partners.

Responsibilities

  • Build strong relationships with Small and Medium Restaurant Accounts
  • Be on the ground, organising proactively face-to-face meetings with the Partners in the portfolio
  • Cross-sell and upsell Deliveroo key services
  • Lead actions to improve performances of Partners, supported by the broader team
  • Directly manage Partners on a case-by-case basis to unlock critical value improvement
  • Independently and proactively diagnose, resolve, and report on key performance KPIs of the assigned account portfolio

Requirements

  • BSc/BA in business, engineering, economics or a related field is preferred
  • Experience with Excel, Google Sheets or formula-based tools
  • Self-starter capable of driving yourself to your targets and objectives every month
  • A fantastic communicator with a "get it done" mindset, well-organised and efficient
  • Fluency in English and Arabic
  • Looker is a plus

Benefits

  • healthcare
  • well-being
  • parental leave
  • pensions
  • generous annual leave allowances
  • time off to support a charitable cause of your choice

Job title

SMB Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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