Store Assistant Manager overseeing shop operations and creating great shopping experiences. Coordinating daily business with support from the Shop Manager and leading a motivated team.
About the role
- Manager Reservation & Distribution managing electronic distribution for hotels under BWH Hotels. Involves supporting hotels, leading trainings, and optimizing system revenues.
Responsibilities
- Support a group of hotels in using electronic distribution channels and assist in optimizing system revenues
- Act as the central coordination point and primary contact for all matters related to reservation systems, interfaces, and data quality
- Manage internal information exchange with relevant departments in Eschborn and with the Best Western corporate teams in Phoenix, Arizona
- Independently conduct (online) trainings for hotels and actively contribute to the digitization of training offerings
- Plan and implement own projects — including acting as the driving force
- Provide impetus and ensure a smooth onboarding of new member hotels across all reservation and distribution systems
Requirements
- Passion for the hotel industry
- Service-oriented mindset and enjoyment in working with people
- Strong communication skills and the ability to mediate between different parties
- Comfortable working independently and taking responsibility
- Analytical thinking and a solution-oriented approach
- Structured and organized way of working
- Team player with enthusiasm for collaborative work
- Quick learner with an understanding of complex interrelationships
- Technical understanding of online distribution structures
- Initial experience in communicating specialist topics
- Excellent knowledge of common MS Office products (Teams, Outlook, Excel)
- Very good German and English skills — additional languages are an advantage
- Completed vocational training or degree, preferably in hospitality, gastronomy, or the tourism industry
Benefits
- Permanent employment contract with a 13th monthly salary
- Free accident insurance (including private coverage)
- Company health insurance
- Complete "mobile" equipment package (Surface, monitor, etc.)
- 5 additional child-sickness days
- Personalized onboarding with an individual training plan
- Regular development and feedback discussions, as well as external and in-house training for professional and personal development
- Career development opportunities within BWH and across other companies in the DEHAG Hospitality Group
- "Communitycation" — team networking through regular company events
- Monthly team meetings and calls with the executive board/management covering key information about BWH's overall business development
- ESG team to ensure and develop sustainable company processes
- Very short communication and decision-making paths
- Attractive employee rates at hotels worldwide
- Various travel and event discounts through DRV employee offers
- Corporate health offerings: company rates for fitness and bike leasing
- Corporate Benefits — discounts at over 800 top brands
- Purchasing advantages via our own supplier network
- Company pension scheme, including PLUXEE meal vouchers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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