Manager Reservation & Distribution managing electronic distribution for hotels under BWH Hotels. Involves supporting hotels, leading trainings, and optimizing system revenues.
Responsibilities
Support a group of hotels in using electronic distribution channels and assist in optimizing system revenues
Act as the central coordination point and primary contact for all matters related to reservation systems, interfaces, and data quality
Manage internal information exchange with relevant departments in Eschborn and with the Best Western corporate teams in Phoenix, Arizona
Independently conduct (online) trainings for hotels and actively contribute to the digitization of training offerings
Plan and implement own projects — including acting as the driving force
Provide impetus and ensure a smooth onboarding of new member hotels across all reservation and distribution systems
Requirements
Passion for the hotel industry
Service-oriented mindset and enjoyment in working with people
Strong communication skills and the ability to mediate between different parties
Comfortable working independently and taking responsibility
Analytical thinking and a solution-oriented approach
Structured and organized way of working
Team player with enthusiasm for collaborative work
Quick learner with an understanding of complex interrelationships
Technical understanding of online distribution structures
Initial experience in communicating specialist topics
Excellent knowledge of common MS Office products (Teams, Outlook, Excel)
Very good German and English skills — additional languages are an advantage
Completed vocational training or degree, preferably in hospitality, gastronomy, or the tourism industry
Benefits
Permanent employment contract with a 13th monthly salary
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