Account Manager developing top clients in a family - owned business with a focus on growth. Handling proposals, coordinating projects, and ensuring a high level of customer service.
About the role
- Account Manager managing existing customer relationships to drive revenue for fitness management platform. Focused on upsells and customer education within a supportive remote environment.
Responsibilities
- Own and manage a portfolio of existing customers
- Proactively identify upsell and expansion opportunities across our product suite
- Educate customers on product features, add-ons, and solutions that support their business goals
- Consistently achieve or exceed monthly and quarterly revenue targets
- Collaborate with Customer Experience, Support, and Product teams to ensure a seamless customer journey
- Maintain accurate pipeline and forecasting within our CRM
- Deliver an exceptional customer experience grounded in trust, value, and expertise
Requirements
- 2+ years in a sales, account management, or expansion/upsell role
- Proven track record of meeting or exceeding quota
- Strong consultative selling skills and ability to uncover customer needs
- Excellent communication, relationship-building, and follow-through
- Highly organized with strong pipeline management habits
- Experience in the fitness industry is a strong bonus
- Familiarity with TeamUp is a major plus
Benefits
- Competitive salary and benefits including medical, dental, vision, HSA, FSA, and more!
- 401k plan with company match on your contributions.
- Open PTO and a generous paid holiday schedule.
- Supportive work environment with the flexibility to work where/how you want in-office, remote, or hybrid.
- Opportunities to ensure you are always learning and growing.
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