Sales Development Representative engaging with potential customers through phone and social media. Coordinating meetings and implementing marketing strategies for events with a focus on IT services.
About the role
- Allround‑Talent managing complete order processing for IT services at DATAGROUP in Hamburg. Involves customer consultation, data management, and complaint handling in a dynamic work environment.
Responsibilities
- Full order processing – from creating quotes and procurement to invoicing
- Advising our customers on all process-related questions concerning order processing
- Researching service portfolios and preparing customized offers
- Point of contact (all genders) for supplier communication, complaints and warranty processing as part of complaint management
- Maintaining and updating customer and order data in our CRM and in the ERP system SAP S/4HANA
- Continuous optimization of internal processes
Requirements
- Completed commercial vocational training
- Experience in customer-facing roles
- Strong interest in IT or, ideally, an IT background
- Empathetic manner and strong communication skills with commercial product understanding
- Structured, analytical and independent working style
- Strong communication and team skills
- Very good German and good English skills, both written and spoken
Benefits
- Central location with good transport connections
- Health promotion supported by our company psychologist, subsidy for workplace glasses and much more
- Support for personal and professional development, e.g., offer of ITIL Foundation certification after successful completion of the probationary period
- Subsidy for the Deutschlandticket and “JobRad” leasing
- Contribution to company pension scheme and the security of working in a stable environment
- Mobile working (after probation): one day per week possible
- On-site fitness studio with personal trainer and yoga classes at Brandshofer Deich, plus sponsorship for participation in sporting events (e.g., HafenCity Run in Hamburg)
- Modern, well-equipped office building with height-adjustable desks at every workstation
- Employee referral bonus for successful hires based on your recommendation and attractive discounts via our Corporate Benefits
- Regular company events, such as summer parties and Christmas celebrations
- Positive, respectful working atmosphere
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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