Sales Development Representative engaging with potential customers through phone and social media. Coordinating meetings and implementing marketing strategies for events with a focus on IT services.
About the role
- Inside Sales Specialist supporting customers with order processing at a leading German IT service provider. Involves CRM management, supplier communication, and process optimization.
Responsibilities
- Support for end-to-end order processing: quotation preparation, procurement, invoicing
- Provide advice on process-related questions concerning order fulfillment
- Point of contact for supplier communication and complaints
- Maintain and update customer and order data in the CRM and ERP system SAP S/4HANA
- Continuous process optimization of internal workflows
Requirements
- Completed commercial vocational training
- Experience in customer-facing roles
- Strong interest in IT or an IT background
- Customer-oriented demeanor with solid commercial/product understanding
- Structured, analytical and independent working style
- Excellent communication and teamwork skills
- Excellent German and good English skills, both written and spoken
Benefits
- Tailored professional development opportunities
- Diverse career development prospects
- Open company culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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