Assistant Manager overseeing team operations and ensuring smooth workflows in a restaurant chain. Fostering team development and maintaining product control and training.
About the role
- Service Delivery Manager acting as the main point of contact for customer IT services at DATAGROUP. Leading IT outsourcing projects and enhancing service delivery processes across departments.
Responsibilities
- Central point of contact for our customers for all services to be provided
- Overall responsibility for the customer situation as well as the delivery of services across all departments
- Guiding customers through complex IT outsourcing projects
- Orchestrating experts and bringing them together into a successful team
- Ensuring compliance with all SLAs and optimizing service delivery processes
- Supporting sales in expanding the customer relationship
- Customer-side invoicing of contractual services and cost controlling
- Strategic development of existing customer relationships and conducting pre-sales presentations and workshops
- Supporting department management in problem and escalation management
Requirements
- Successfully completed IT degree or IT vocational training with several years of professional experience
- Certifications in ITIL, Prince2 or Scrum are desirable
- Strong service orientation and broad IT know-how
- Independent development of solution approaches and active pursuit of these
- Reliable, structured way of working and pronounced problem-solving skills
- Very good German and technical English skills
Benefits
- An open corporate culture with plenty of freedom for an independent and responsible way of working
- An exciting and responsible position in an established but still growing company that focuses on sustainable success
- An open, creative, dynamic working environment with high employee satisfaction
- Good opportunities for shaping your role and professional development
- Attractive social benefits (e.g., company pension scheme)
- Good work–life balance
- A wide range of discounts and employee benefits
- Company events
- Company bike leasing (JobRad)
- Training and development measures
- Company mobile phone & company laptop
- An attractive company car scheme (depending on job grade)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assistant Manager leading shifts and ensuring operational success in a gastronomy business across Europe. Focusing on team performance and customer satisfaction while managing product and personnel training.
Assistant Manager for L’Osteria restaurant in Germany, leading the team and ensuring efficient operations. Overseeing daily tasks, team motivation, and product control for success.
Store Manager leading the team at KIKO Milano in Berlin, ensuring great customer experiences and operational excellence. Engaging and inspiring employees while managing store performance.
Project Delivery Manager leading cross - functional strategic projects at IC Markets. Aligning business goals with technology delivery in a rapidly evolving fintech environment.
Assistant Store Manager at KIKO Milano in Berlin managing a retail team and ensuring an excellent shopping experience. Responsible for store operations, employee coaching, and sales performance.
Care Manager II coordinating communication among care team members while ensuring comprehensive assessments and systematic care plans. Responsible for member outreach and support with flexibility in work schedule.
Senior Manager Payments responsible for payment solutions and liaison between stakeholders within QBE. Leading the product strategy for Consumer payments with a focus on compliance and operational efficiency.
Value Stream Manager overseeing the entire value stream process in fintech product development. Responsible for backlog management, prioritization, and metrics analysis in a hybrid work environment.
Senior Manager implementing Consumer Data Platform at Kimberly - Clark. Leading data strategies for B2B and B2C across multiple channels and teams.