Cloud Operations Suite Architect working with partners on virtualization and hybrid IT solutions. Delivering training, support, and conducting technical presentations to drive customer success.
About the role
- Sales Engineer providing technical expertise through sales presentations and product demonstrations. Educating customers on observability risks and maintaining technical engagements during trials.
Responsibilities
- Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings / presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Requirements
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
- Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
- Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
- Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 45% of the time
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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