Production Analyst role in a tech company supporting day - to - day technology services. Collaborating with stakeholders and feature teams to enhance platform robustness and service management.
About the role
- Systemadministrator providing 2nd and 3rd Level IT support and management in Düsseldorf. Active role in infrastructure management and user assistance in a hybrid working environment.
Responsibilities
- Provide 2nd and 3rd level support for both software infrastructure and client systems
- Administration, configuration and optimization of operating systems, virtualization, Microsoft 365, Exchange Online, SharePoint, Azure, and business & service applications — both cloud-based and on-premises at Damovo's data center in Düsseldorf
- Act as the point of contact for end users regarding functional questions about the respective software
- Responsible for lifecycle management of the relevant software and operating systems; manage and document IT assets
- Requesting and granting permissions for relevant systems such as AD, AAD, SharePoint and others
Requirements
- Completed vocational training (e.g., IT Specialist in System Integration) or an equivalent qualification and professional experience in a Microsoft environment
- Experience in IT support
- Proficient with Microsoft Windows Server 2016/2019/2022, Active Directory, authorization management and Group Policy (GPO)
- Knowledge of Microsoft cloud services, Microsoft Intune, and Veeam Backup is a plus
- Initial experience with SharePoint, Linux, WSUS and PowerShell
- Very good German and good English skills, both written and spoken.
Benefits
- Smart working: Hybrid work with hours that fit your personal life.
- Work from abroad up to 90 days per year!
- Mobility benefits: Use our JobRad bike leasing program for your daily commute or enjoy the Deutschlandticket with our employer subsidy.
- The Damovo culture: Develop your full potential in an innovative, international environment with flat hierarchies and an informal, first-name culture.
- Diverse development opportunities: Regular training and free Babbel language courses are part of what we offer.
- Attractive conditions: A competitive salary package, 30 days of vacation and special leave for family-related occasions to ensure the right work–life balance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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