Senior Manager leading application delivery and support for Ryder, a technology - driven logistics provider. Overseeing development teams and enhancing software applications in a fast - paced environment.
About the role
- Community Care Case Manager responsible for enhancing patient care and collaborating with healthcare providers. Engaging with members to address comprehensive health needs and optimize wellness.
Responsibilities
- Help elevate patient care to new levels as part of the Community Care team
- Collaborate with members, providers, and community organizations to address health care and social determinant needs
- Facilitate the delivery of appropriate benefits and healthcare information
- Develop, implement, and support Health Strategies, tactics, policies, and programs
- Act as a liaison with member/client /family, employer, provider(s), insurance companies, and healthcare personnel as appropriate
- Interact with members/clients telephonically or in person, including potential home visits
- Assess and analyze member/client needs and develop a plan of care
- Prepare documentation of case work activities as appropriate
- Consult with interdisciplinary teams to help maximize health outcomes
- Provide educational and prevention information
Requirements
- Candidate must have active and unrestricted Connecticut (CT) Registered Nurse (RN) License
- Candidate must be willing to travel 55-75% within designated areas (Yale New Haven)
- 3+ years clinical practical experience preference: (diabetes, CHF, CKD, post-acute care, hospice, palliative care, cardiac) with Medicare members
- 2+ years case management, discharge planning, and/or home health care coordination experience
- Excellent analytical and problem-solving skills
- Effective communications, organizational, and interpersonal skills
- Ability to work independently (may require working from home)
- Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications
- Efficient and effective computer skills including navigating multiple systems and keyboarding
- Certified Case Manager National professional certification (CRC, CDMS, CRRN, COHN, or CCM)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
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