Hybrid Key Account Manager – SaaS

Posted 2 weeks ago

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About the role

  • Key Account Manager owning full-cycle SaaS sales for key clients. CtrlChain is a scaling SaaS company transforming logistics across Europe.

Responsibilities

  • Lead full-cycle SaaS sales for key and enterprise customers
  • Manage complex sales processes with multiple stakeholders
  • Run discovery and tailored demos
  • Develop value-based proposals and close strategic SaaS deals
  • Consistently meet or exceed commercial targets
  • Own acquisition and commercial growth of key accounts
  • Identify and close upsell and expansion opportunities
  • Act as a trusted commercial advisor for customers
  • Collaborate with Sales on strategic opportunities and joint customer meetings
  • Coordinate internal teams to support complex deals
  • Feed customer and market insights into Product and Go-to-Market strategy
  • Maintain accurate forecasting, pipeline, and CRM data
  • Contribute to SaaS sales strategy and process improvement

Requirements

  • Have at least 3 years of experience in B2B and/or SaaS sales or Key Account Management.
  • Have a strong track record in full-cycle (prospecting, discovery, demo, negotiation, close) and key SaaS sales.
  • Are comfortable leading complex negotiations and closing high-value deals.
  • Are fluent in Dutch and English (additional European languages are a plus).
  • Are commercially sharp, structured, and confident with senior stakeholders.
  • Can translate complex software into clear business value.
  • Have experience using CRM tools such as HubSpot.
  • Bonus: experience in logistics, transport, or supply chain.

Benefits

  • Ownership of strategic SaaS revenue within Customer Success
  • High autonomy and commercial impact
  • Close collaboration with Sales on complex opportunities
  • Key role in scaling a European SaaS business
  • 26 vacation days.
  • Fully paid pension plan and travel allowance.
  • Free daily office lunches.
  • Gym membership and regular team events.
  • The chance to work with modern, cutting-edge SaaS technologies.
  • A collaborative, empowering culture where ideas and ownership matter.

Job title

Key Account Manager – SaaS

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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