Frontline Customer Support Agent for Utilita Energy, attending customer homes and selling services. Involves meter reads and updating customer information while working in a sales environment.
About the role
- Customer Relationship Manager managing project administration and client relations at Bureau Veritas. Ensuring quality service and compliance while handling billing and project documentation.
Responsibilities
- Project management and administration (billing, project setup, client relations)
- Manage project billing in accordance with established deadlines and procedures
- Open new project files and handle complete administrative follow-up
- Maintain high-quality client relationships
- Administer project files in regulatory compliance
- Coordinate the various administrative stages of assignments.
Requirements
- Baccalauréat (high school diploma) or equivalent
- Minimum 2 years' experience in administration or billing
- Comfortable with administrative management
- Proficiency with billing tools
- Ability to maintain high-quality client relationships
- Strong organizational skills to prioritize tasks and meet deadlines.
Benefits
- Meal benefits
- Profit-sharing, employee participation, and a savings plan with employer contribution
- Immediate access to Company Social and Economic Committee (CSE) benefits
- 1 day per year for a solidarity/volunteer action
- Career development: all positions are open to internal or geographic mobility
- Diversity and inclusion: In line with its inclusion, gender equality and disability support policies, we encourage all qualified applicants regardless of gender or personal circumstances.
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