Key Account Manager managing relationships with B2B wholesalers and suppliers across food services, renewables, and building supply sectors. Assisting customers in using Shift Trade payments solution effectively.
About the role
- Retail Media Account Manager driving campaign execution and client portfolio management for Croud. Collaborates with global freelancers to optimize retail media strategies and best practices.
Responsibilities
- Delivering the day-to-day implementation of retail media campaigns for key clients, ensuring performance is optimised to meet targets
- Responsible for the day-to-day management of client budgets, ensuring accurate pacing and financial hygiene
- Utilizing industry-leading platforms such as Amazon Ads, Skai, Google Analytics, and Amazon Marketing Cloud to execute and measure campaigns
- Responsible for ensuring that all of your client accounts adhere to retail media best practice, monitoring and managing all hygiene factors
- Providing comprehensive campaign reporting and measurement on the effectiveness of all activity
- Ensuring all client reports are delivered on-time and to a high standard of accuracy
- Analyzing campaign data to identify key insights, trends, and opportunities for performance improvement
- Sharing learnings and results with the wider Retail Media, Programmatic, Paid Social, PPC, and Analytics teams to drive performance and efficiencies
- Shape retail media best practices and create scalable, efficient processes to support the team’s growth
- Stay ahead of the curve on new market tools, platforms, and retail media opportunities to enhance client strategies and our product offering
- Delegate and manage tasks through the Croudie Network to ensure efficient and high-quality delivery
- Share insights on industry trends and innovations with the wider team, fostering a culture of continuous learning and innovation
Requirements
- Experience in digital marketing with strong retail media knowledge (Amazon Ads, Skai, Google Analytics, Amazon Marketing Cloud)
- Analytical and data-driven, able to turn insights into optimised campaigns and measurable results
- Skilled at managing client budgets, expectations, and delivering campaigns that hit targets
- Confident working with a variety of stakeholders to deliver high-quality, scalable campaigns
- Excellent communicator with a collaborative approach, able to mentor junior colleagues and work across teams
- Curious and proactive, staying ahead of industry trends, tools, and opportunities
- Thrives in a fast-paced, client-focused agency environment with a mix of technical, commercial, and strategic responsibility
Benefits
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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