Provider Relations Account Executive at ILS managing relationships with healthcare providers. Enhancing member access and satisfaction while fostering strategic partnerships to optimize service delivery.
About the role
- Programmatic Account Executive managing digital advertising campaigns for a wide range of clients. Entry-level role at Croud, a digital marketing agency with a supportive, fast-paced culture.
Responsibilities
- Campaign Management
- Setting up, launching, and managing programmatic display campaigns.
- Keeping an eye on campaign results to make sure we are on track to hit client goals and stay within budget.
- Learning to use industry-leading platforms such as DV360 and The Trade Desk to deliver campaigns.
- Developing a strong understanding of the digital and programmatic advertising landscape.
- Data & Reporting
- Helping the team analyse campaign data to spot trends, challenges, and successes.
- Gathering and checking data for client reports and helping to write clear summaries of performance.
- Identifying any unusual data patterns and working with the team to find and fix the cause.
- Helping to create internal case studies to share successful tests and results with the wider team.
- Croudie Network & Internal Processes
- Writing clear instructions (briefs) for tasks given to the Croudie Network and managing internal processes from start to finish.
- Checking work completed by our Croudie Network to ensure it is accurate and meets the required standard.
- Helping to train Croudies on client-specific needs and tasks.
- Completing daily administrative tasks, including keeping accurate records of your time.
- Client Service & Team Support
- Assisting the team with ad-hoc requests from clients or other teams within the agency.
- Learning and using the high standards of communication and service we provide to all clients.
- Understanding and working towards business goals like client satisfaction (NPS) and profitability.
- Working closely with your colleagues to support client retention and deliver great work.
Requirements
- Strong verbal and written communication abilities in English
- While this position is open to all majors, a degree in subjects such as marketing, advertising, media and communications, or similar would be beneficial
- Confident working with data and numbers, with the ability to spot trends, inconsistencies, or unusual patterns
- Logical problem-solver who can investigate issues and work with others to resolve them
- Comfortable following processes and ensuring work meets defined quality standards
- Practical experience in digital marketing through previous work or internship experience in marketing, project management, or media is advantageous
- Demonstrated skills in teamwork and collaboration within a professional setting
- Effective time management and multitasking abilities, with the capacity to prioritise and manage multiple projects simultaneously
- Strong skills in Microsoft Office/Google Workspace, particularly Excel/Google Sheets, Word/Google Docs, and PowerPoint/Google Slides
- A strong interest in digital marketing including programmatic advertising and managing campaigns day-to-day
Benefits
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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