Executive Assistant role at IMO Oberflächentechnik providing administrative support and office organization. Coordinating meetings, managing correspondence, and overseeing projects.
About the role
- Executive Assistant supporting the Global CEO at Croud, a digital marketing agency. Managing executive operations, board activities, and confidential correspondence in a hybrid work environment.
Responsibilities
- Provide high-level, confidential support to the Global CEO, with occasional additional support to the Chair, CFO, Board of Directors, and Private Equity stakeholders as required.
- Act as a key liaison between the CEO Office and internal/external stakeholders, including executive leaders, board members, investors, and external partners.
- Build trusted relationships across the organisation, exercising sound judgement and discretion at all times.
- Own complex, proactive diary management for the Global CEO, coordinating internal and external meetings across multiple time zones.
- Support scheduling for board and executive activity, including confidential meetings involving the Board, investors, and senior leadership.
- Manage the CEO’s inbox, triaging communications, highlighting priorities, drafting responses where appropriate, and ensuring timely follow-up.
- Attend Board and Executive Leadership Team meetings, taking accurate and concise minutes and tracking actions to completion.
- Ensure agendas, papers, and pre-read materials are prepared, distributed, and stored appropriately ahead of meetings.
- Proactively brief the CEO ahead of internal and external meetings, ensuring clarity on objectives, context, and required outcomes.
- Support governance rhythms, including board cycles, off-sites, and senior leadership forums.
- Coordinate complex international travel for the CEO and other senior stakeholders, including visas, flights, accommodation, and ground transport.
- Manage expense submission and reconciliation, including corporate credit card transactions.
- Provide discreet personal administrative support to the CEO, including booking personal appointments and handling ad hoc requests.
- Assist with planning and coordinating internal and external events, including all-hands meetings, executive off-sites, speaking engagements, board dinners, and client-facing events.
- Ensure all logistics, materials, and follow-ups are handled to a consistently high standard.
- Assist with budget tracking, expense oversight, and general administrative support related to executive and board activity.
- Maintain accurate records, documentation, and filing systems with appropriate confidentiality controls.
Requirements
- Proven experience supporting multiple senior executives (CEO, CFO, Board) in a high-pressure, fast-paced environment; agency, marketing, or professional services experience preferred.
- Exceptional organisational, time management, and prioritisation skills, with the ability to manage competing demands seamlessly.
- Strong written and verbal communication skills, with confidence interacting with executives, board members, and external stakeholders.
- Demonstrated experience supporting board-level meetings, governance processes, and senior leadership forums.
- Highly proficient in handling sensitive information with absolute confidentiality and discretion.
Benefits
- Croud operates a hybrid working model (minimum three days per week in the office).
- Given the nature of this role and the close collaboration required with the CEO, the Executive Assistant is typically expected to be in the London office four days per week.
- The remaining day(s) may be worked from home, with an office-first approach encouraged.
- Croud offers a clear path to progression for all members of staff.
- We are committed to offering development opportunities alongside a support system of regular performance reviews.
- The opportunities are endless!
- On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).
Job title
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