Executive Personal Assistant providing administrative support for Chief Officer or Director at TfL. Engage in stakeholder management, correspondence, and event facilitation while upholding TfL’s Vision & Values.
Responsibilities
Responsible for providing full and effective administrative and diary support for a Chief Officer or Director within a function
Work collaboratively within the executive office structure and across other executive offices to ensure consistency and ongoing continuous improvement
Support governance, advisory and non-operational resourcing activity within their Chief Officer area
Accountable for providing PA support to a Chief Officer/Director, including daily workflow and diary management
Support with further general administrative duties
Responsible for collaborating with other Executive Offices for the development of best practice
Facilitate internal & external stakeholder relationships to monitor business priorities/deadlines, ensuring role modelling of TfL’s Vision & Values
Develop & co-ordinate an effective system for handling work, internally and across directorate areas
Accountable for correspondence management (including VIP correspondence)
Assess incoming emails and telephone calls and answer queries directed at the Chief Officer’s/Director’s office, ensuring key items are prioritised
Organise internal and external meetings, including facilitating all travel and accommodation requirements
Support with the co-ordination of purchasing and procurement (including raising POs, liaising with vendors and Finance)
Requirements
Extensive experience of providing PA support within a complex & political organisation, requiring high levels of communication with a range of internal/external senior stakeholders
Excellent written and verbal communication skills
Excellent organisation and time management skills
Excellent problem-solving, critical thinking and prioritisation skills
Excellent negotiation and influencing skills
Proactive approach and ability to take initiative
High attention to detail
Ability to work effectively under pressure and with tight deadlines
Ability to flex and adapt working style to suit the team and effectively manage changing priorities
Ability to quickly build strong and effective working relationships with colleagues at all levels across the organisation and external stakeholders
Ability to work independently and as part of a team
Excellent Microsoft Office Suite skills
Excellent knowledge of effective diary management and scheduling
Excellent knowledge of procedural office practices
Excellent awareness of key contacts internal and external to the respective office/directorate
Excellent awareness of SharePoint creation and design
Good knowledge of TfL management/administrative systems
Benefits
Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
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