Spanish-Speaking Customer Service Representative providing support via phone, email, and chat. Assisting with inquiries and resolving account-related issues in an international environment.
Responsibilities
Provide customer service in Spanish via phone, email, and chat
Handle product and service inquiries professionally
Troubleshoot and resolve technical or account-related issues
Maintain high customer satisfaction and follow quality guidelines
Collaborate with internal teams to resolve customer concerns
Document customer interactions accurately in the system
Requirements
Fluent Spanish (C1/C2)
Good English level (B1+)
Excellent communication and problem-solving skills
Customer-oriented mindset
Ability to work in rotational shifts (40 hours/week, 8-hour shifts)
Previous customer service experience is a plus, but not required
Benefits
Full Relocation Package
Paid flight ticket
Airport pick-up
Temporary hotel accommodation
Full assistance with paperwork & onboarding
Support with settling into your new city
Competitive salary (location-based)
Multicultural and international work environment
Career growth & internal mobility
Full training provided no previous experience required
Remote work options available in selected locations
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