Hybrid Mortgage Loan Originator – Outside Sales

at Credit Union 1

• Job title: Mortgage Loan Originator – Outside Sales
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $17 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lombard, United States

About the role

• Mortgage Loan Originator providing mortgage products/services to Credit Union 1 members. Building relationships and guiding members through the mortgage loan process while promoting Credit Union 1's offerings.

Responsibilities

• Provides financial Mortgage products/services to existing and potential new members applying through the branch retail network and potential overflow of CU1 online portal and phone channel applications in a confident and professional manner that assures efficient operations and exceptional service.
• Assertively executes cross selling with members and potential members to increase growth.
• This position is required to accurately open new mortgage and additional Credit Union 1 accounts.
• Process all lending requests, including interviewing, obtaining decisions, obtaining lending documents to ensure closing of the loan.
• This position also assists with more difficult transactions or service issues.
• Multitasking is required of this position to accommodate staffing needs throughout the mortgage team platform.
• Develop and build referral relationships with external sources such as realtors, builders, attorneys, professional and community associations to proactively promote Credit Union 1’s portfolio and secondary market mortgage products.
• Initiate and guide members in a timely manner through a detailed and comprehensive mortgage loan process; the credit union’s point of sale member information gathering platform according to established department policies; processes and procedures.
• Analyze credit, run initial automated desktop underwriting engine (DU) follow findings and/or company standards.
• Build relationships with members by educating them about mortgage products and services they could benefit from, helping them achieve their full economic potential.
• Ensure all appropriate disclosures and required documents are issued within the required time frames to meet compliance standards including but not limited to HMDA, RESPA, Reg Z, and/or the credit union’s lending policies.
• Communicate in a continuous and timely manner with all parties involved in the transaction (internal and external) to ensure clarity, according to Credit Union 1’s established service standards.
• Properly document all communications
• Remain cognizant of and adhere to Credit Union 1 mortgage policies and procedures, industry norms and banking.
• Have advanced knowledge of duties and responsibilities performed as a Mortgage Loan Originator; utilize approval limits and privileges appropriately.
• Have a thorough understanding of the credit union’s strategic initiatives and align individual performance to achieve those initiatives.
• Identify opportunities to sell/cross-sell business banking products to our existing client base to meet member needs.
• Handle complex situations with confidence, knowledge, and creativity.
• Assume responsibility for mortgage sales performance expectations, loan profitability and mortgage solutions team performance through individual contributions.

Requirements

• Bachelor's Degree in Business Administration, Marketing or related field preferred
• Will accept any suitable combination of education, experience, and/or training
• Minimum 2 years’ experience meeting creating business development programs, policies, and standards for member facing employees to ensure the ability to exceed member expectations and help members reach their full economic potential
• Financial industry experience is preferred
• Exceptional communication and collaboration skills with ability to effectively communicate with members, peers and supporting staff
• Capable of undertaking tasks broad in nature, requiring ingenuity and originality
• Ability to operate independently, and exercise significant latitude for independent judgement, discretion, and action.
• Working knowledge of computers and software
• Working on a team to exceed individual goals to reach collective credit union goals and team goals when needed.

Benefits

• Paid Time Off (PTO) begins accruing day one of employment
• Tuition reimbursement for approved courses (after 1 year)
• Free Employee Assistance Program (EAP)
• Livongo Diabetes Management Program
• Excellent benefits packages including: Medical PPO insurance, High Deductible Health Plan (HDHP) and Health Savings Account (HSA), Dental & vision insurance, Life, AD&D, short and long-term disability insurance (100% company paid)
• 401(k) retirement and profit-sharing plan (must be 20 years old)
• Free Teledoc 24/7 Physician Services
• Pet Insurance
• Paid Family Medical Leave (When FMLA Eligible)