Onsite Field Service Representative — IT

Posted yesterday

Apply now

About the role

  • Field Service Employee in IT area for a leading company in automotive parts. Responsible for customer support, software demos, and training in Neu-Ulm, Germany.

Responsibilities

  • Service- and technically-oriented consulting and support of an existing regional customer base, as well as acquisition of new customers
  • Installation and demonstration of the company’s workshop programs/workshop software at customer sites
  • Sales of commercial merchandise management systems (ERP) and vehicle-specific parts catalogs
  • Independent planning and execution of customer appointments
  • Creation of user guides and documentation
  • Maintenance of existing customer records in the software
  • Training of employees and customers
  • Participation in WM workshop trade shows

Requirements

  • Completed technical or commercial vocational training, preferably in the automotive sector or in IT
  • Several years of professional experience in automotive parts wholesale with customer contact is an advantage
  • Excellent product-range knowledge and an understanding of market and customer needs
  • Strong communication skills and a pronounced customer orientation with a consistently friendly and professional manner
  • Persuasiveness and negotiation skills
  • Strong interest in information technologies and technical interrelationships
  • Good German language skills, both spoken and written
  • Confident use of MS Office applications
  • Driving licence class B (or class 3)

Benefits

  • 30 days of vacation
  • Company car with private use
  • Company smartphone
  • Holiday and Christmas bonus
  • Company bike leasing
  • Employee discounts
  • Corporate benefits
  • Occupational pension scheme
  • Capital-forming benefits (employee savings)

Job title

Field Service Representative — IT

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job