Hybrid Technical Account Manager – CDP, MarTech

Posted last week

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About the role

  • Technical Account Manager at GTX Solutions leading client engagements from both strategic and technical perspectives. Focused on Customer Data Platforms and MarTech integrations.

Responsibilities

  • Act as the engagement lead for assigned clients, managing overall program health, satisfaction, and strategic direction.
  • Run weekly client calls, providing updates on progress, capturing next steps, and ensuring follow-ups happen.
  • Translate client goals into technical tasks, validate data flows and use cases.
  • Maintain project plans, Teamwork PM, JIRA/Asana boards, or similar tools to track deliverables and deadlines.
  • Translate client objectives into clear requirements for our solution engineers and ensure alignment.
  • Coordinate QA or data validation steps with internal solutions engineering team members and client stakeholders.
  • Drive roadmap conversations, helping clients evolve use cases and get more value from their platforms.
  • Proactively identify account risks or upsell opportunities, collaborating with leadership as needed.
  • Produce concise, high-quality documentation and status updates.

Requirements

  • 4+ years in a technical account management, MarTech consulting, or digital project management role.
  • Hands-on familiarity with Tealium (iQ, AudienceStream, EventStream). Able to discuss tags, data layers, audiences, and connectors intelligently.
  • Strong client communication and relationship management skills.
  • Experience managing multiple concurrent projects in a fast-paced environment.
  • Comfortable with project management tools (Teamwork, JIRA, Asana, Smartsheet, or similar).
  • Familiarity with downstream activation platforms (Salesforce Marketing Cloud, Emarsys, ad platforms, etc.) is a plus.
  • Comfortable with JavaScript, APIs, data-layer logic, and CDP platform mechanics
  • Excellent organizational skills, with a proactive, ownership-driven mindset.

Benefits

  • Equal opportunity employer
  • Encouraging candidates from all backgrounds to apply.

Job title

Technical Account Manager – CDP, MarTech

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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