Visual Merchandising Manager at Urban Outfitters creating inspiring visual experiences in - store. Leading merchandising efforts and enhancing customer engagement through effective display strategies.
About the role
- Manager, Controls Training responsible for leading the development and delivery of technical training programs at Copeland. Collaborating with teams to improve customer success and field performance.
Responsibilities
- Build and lead a team of technical controls trainers and strongly collaborate with the Technical Sales and Project Services team to deliver and execute the training program
- Collaborate with management (Director, Technical Sales) to develop strategies and tactical plans to build and execute the Controls Training Program
- Develop and deliver the training program leveraging strong program and project management skills: Training program roadmap for contractors, end users and OEMs.
- Projects plan development and execution with report out to leadership on progress on KPIs
- Manage training schedules, course logistics and participate coordination
- Track and manage the training costs and track training program revenue
- Evaluate program effectiveness through feedback internally and externally and performance metrics
- Update and manage the training program infrastructure including the learning management system needs, resource requirements, metric creation/tracking/reporting, processes and standardization across training materials and courses
- Maintain and update the training program curriculum and materials as products, software and technologies evolve
- Collaborate and align with the Educational Services department who is responsible for training wholesalers and contractors on the Company’s refrigeration and HVAC systems/products and other regions in the Americas.
Requirements
- Bachelor’s degree in business, engineering and/or applicable degree
- Five years of relevant industry, market and/or technical experience
- Previous management experience and/or proven skill set to manage skilled technical team
- Proven program and project management capabilities and experience
- Strong entrepreneurial mindset and very self-driven individual
- Effective analytical, coordination and verbal communication skills
- Ability to travel 20-30%
- Legal authorization to work in the United States - Sponsorship will not be provided for this position.
Benefits
- Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
- We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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