Manager of IT Business Relationship Management ensuring quality engagement between business stakeholders and IT. Responsible for leading and developing a high - performance team and driving strategic initiatives.
About the role
- General Manager overseeing Terrain Cafe operations in Wayland, Massachusetts. Responsible for customer experience, financial health, and team mentorship.
Responsibilities
- Serve as the ultimate brand ambassador, championing a premier customer experience and ensuring brand values are reflected in every touchpoint
- Intentionally connect with guests to obtain real time feedback; effectively respond to all customer communication channel, and engage in customer feedback
- Cultivate a culture of hospitality by modeling extraordinary service standards and creating moments of genuine guest delight
- Proactively manage and closely monitor all controllable expenses and implement strategic initiatives to minimize waste while identifying new revenue streams.
- Develop and monitor all food and beverage offerings to ensure peak quality and unwavering brand alignment
- Ensure a pristine and safe environment by overseeing routine maintenance schedules and timely facility repairs.
- Coordinate with contracted vendors to ensure that the terms of contracts are being met; be a strong communicator with internal teams based on needs
- Enforce company standards, policies, and procedures, including cash handling, reporting and dress codes
- Uphold the highest standards for sanitation and safety, ensuring the team exceeds all regulatory and company requirements
- Drive financial business goals with purposeful contributions to programs that build sales, maximize profitability, grow concept and serve customer needs; track metrics of programs
- Foster a positive work environment by cultivating an inclusive, high-energy work environment that prioritizes employee engagement and team morale
- Mentor and develop junior management, ensuring their mastery of operational systems and the holistic growth of their leadership and hospitality skills
- Provide a strong line of communication to the full team, keeping them abreast of upcoming initiatives, important dates, current priorities, and circulation of feedback
- Oversee the talent acquisition process, to ensure a best in class roster
- Champion a culture of transparency and continuous improvement by providing candid, actionable feedback and actively soliciting upward communication from the team
Requirements
- 5-8 years restaurant experience
- 2 years management experience, in a General Manager role
- Experience opening new restaurant location
- Ability to work in a standing position for long periods of time (up to 10 hours)
- Ability to reach, bend and stoop
Benefits
- Affordable medical, vision and dental coverage.
- Employer-matched 401(k) plan
- All employees receive a merchandise discount at all URBN brands (Urban Outfitters, Free People, Anthropologie, Terrain and Menus & Venues)
- Qualified transportation credit
- Generous employee referral program and much more!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Technology Business Experience & Planning Group Manager leading technology data strategy at PNC. Managing teams and ensuring effective data solutions across multiple locations.
Quality Manager responsible for ensuring product quality and leading a team in renewable energy industry. Promoting safety, compliance, and continuous improvement in production processes.
Manager role focusing on global financial reporting and consolidation processes for a Fortune 10 healthcare company. Leading financial activities and collaborating with cross - functional teams to enhance efficiency and accuracy.
MIH Manager leading the operational management of Mobile Integrated Health programs in Indiana. Collaborating with stakeholders and managing program details to improve healthcare outcomes.
Contracting & Field Market Access Manager improving regional healthcare access for Ipsen's portfolio in Germany, focusing on market access strategies and stakeholder engagement.
RN Case Manager supporting TennCare members in Shelby County, coordinating care and managing complex situations. Requires clinical experience and active RN license for effective intervention oversight.
Portfolio Manager managing industrial properties at Rexford Industrial in Los Angeles, CA. Supporting Senior Managers with property operations and ensuring compliance with regulations and lease obligations.
Repair Manager overseeing scheduling and operations at railcar repair facility in Miles City, Montana. Providing leadership and ensuring compliance with safety and quality standards in production processes.
Prozessmanager für Teststrategien im agilen Umfeld bei Atruvia mit Standorten in Deutschland. Definiert Teststrategien und sorgt für Qualitätsstandards in der Softwareentwicklung.