Inside Sales Representative managing customer orders and service requests for a leading electrical distributor. Providing support to branches and assisting customers in a fast-paced environment.
Responsibilities
Provide support to all REW branches
Handle incoming and outgoing customer calls in a professional manner
Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
Assist and support Account Managers with customer orders and requests
Responsible for quoting customers
Deal with product-related problems that customers may have, such as defective products and the return of products
Responsible for spec products for customers
Responsible for carrying out any other duties assigned by management
Requirements
2-4 years experience working in the electrical industry or equivalent knowledge – Wire & Cable experience preferred
High level of accuracy and attention to detail
Excellent written communication skills and professional phone manners
Able to work in a fast-paced environment.
Benefits
Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
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