Sales Representative handling inbound and outbound sales efforts for electrical products. Supporting customer inquiries, processing transactions, and ensuring customer satisfaction with professional service.
About the role
- Counter Sales Representative greets customers and handles sales transactions for electrical products. Requires high school diploma and excellent communication skills in Napa, CA.
Responsibilities
- Greets customers on the sales floor.
- Practices good interpersonal relations, using tact, courtesy, and a positive attitude toward customers and co-workers.
- Handles difficulties with customers and coworkers with diplomacy.
- Resolves customer order problems and complaints promptly.
- Displays merchandise, suggests selections that meet customers' needs.
- Recommends additional products related to customer needs.
- Provides oral and written quotations or estimates of prices, terms, and delivery.
- Prepares cash or charge sales tickets with required identification.
- Follows up with any specific record-keeping requirements.
- Receives payment or obtains credit authorization.
- Loads customer materials for “will call” orders.
- Prepares correspondence and reports necessary for business transactions.
Requirements
- High school or equivalent diploma
- Clear and concise communication skills
- Excellent customer service skills
- Experience using Microsoft Office Suite, including Teams and Outlook
- Physical Requirements and Work Environment: Occasional lifting and pulling objects weighing up to 50 lbs. Forklift certification, will train
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Referral Program
- Employee Assistance Program (EAP)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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