Senior Manager in Client Partnerships at Construct Digital managing digital projects for clients. Driving measurable growth and brand engagement through effective project management and team collaboration.
Responsibilities
Act as the primary liaison for assigned clients and partners, fostering enduring relationships through consistent delivery of high-quality work, thereby becoming a trusted advisor in accomplishing their KPIs
Lead key functions including client engagement, timeline planning, task/resource management, and project documentation
Contribute to defining and achieving quarterly/annual growth and revenue targets for accounts
Gather project requirements from clients and translate them into stakeholder-ready specifications
Conduct internal and external project team kickoffs to align on objectives and deliverables
Assess project feasibility, constraints, dependencies, and success criteria against time, budget, and workload
Ensure project objectives are achieved within the agreed parameters of cost, duration, and quality
Assist in preparing documents such as Pitch Decks, Request for Proposals (RFPs), Website Specifications Documents (WSDs), Statement of Work (SOW), Contact Reports, Project Timelines, and Training Documentation
Collaborate closely with cross-functional teams to meet organisational and project goals
Identify potential project risks and recommend preventive/mitigating measures
Expand and manage the network of trusted partners, independent contractors, and vendors
Monitor and report project performance based on predefined metrics
Play a significant role in testing and verifying deliverables against project requirements, ensuring timely and precise delivery of high-quality work
Performance management, team development, and mentorship for the Project Management team
Requirements
8+ years of hands-on experience in Digital & Web Project Management, with a focus on client interaction and relationship cultivation
Comprehensive understanding of the digital project lifecycle, showcasing proficiency from project inception to successful delivery
Extensive knowledge of the digital landscape and adeptness with various web technologies (including hands-on experience with Sitefinity, WordPress and other prevalent CMSes)
Demonstrated success in orchestrating projects, collaborating seamlessly across strategy, creative, technology, and marketing teams
Proven track record in delivering websites and applications utilising diverse content management systems
Strong written, verbal communication, presentation, and negotiation skills to facilitate effective client engagement and internal collaboration
Proficiency in utilising Project Planning Tools such as Microsoft Project and Smartsheets for meticulous timeline planning and tracking
Familiarity with Project Management platforms like Asana, Trello, or JIRA for efficient day-to-day task management
Ability to produce clear and comprehensive documentation, ensuring alignment and understanding among stakeholders
Exceptional analytical, conceptualisation, and problem-solving abilities, enabling proactive resolution of project challenges
Unwavering commitment to meticulous attention to detail, upholding a standard of quality and consistently striving for excellence
Dedication to fostering a culture of ownership, transparency, and integrity, nurturing trust and accountability within the team
Inquisitive, ambitious, and self-motivated, exhibiting a drive for continuous learning and innovation in pursuit of excellence
Proven experience working in a digital agency environment
Department and team management experience with direct reports – Must have a track record of managing teams, including leading direct reports, performance management, and developing talent.
Benefits
Be part of a team with a strong passion for growth, who will always have your back
We strongly believe in and practise a better work-life balance than most agencies
Own your growth, training and development, to enable yourself to become among the best in our profession and industry
Be rewarded with a fair salary and performance-based bonus
SAP IT Project Manager overseeing end - to - end SAP projects for global operations. Collaborating with cross - functional teams at Stefanini, a leading IT consulting company.
IT Project Manager overseeing all phases of projects and managing stakeholder communication in Doha, Qatar. Leading teams to meet project goals with strong project management methodologies.
Technical Project Manager overseeing public health analytics projects for the Department of Veterans Affairs. Leading multidisciplinary teams and ensuring compliance with federal standards.
IT Project Manager overseeing a biometric identification and border security project. Engaging with stakeholders and managing resources to ensure successful project delivery.
Technical Project Manager leading building automation project processes from initiation to completion at BuildlinX. Collaborating with clients and managing technical support for innovative solutions.
IT Project Manager oversees planning and execution of IT projects at Saint Louis University. Collaborates with stakeholders and manages resources for successful project delivery.
Engineering Project Manager shepherding embedded technology advancements at Kontron Canada. Leading project teams in diverse sectors, ensuring innovative solutions from inception to delivery.
IT Project Manager managing Digital Workplace and Cloud Projects for clients. Collaborating with cross - functional teams to enhance digital transformation with innovative solutions.
Technical Delivery Manager overseeing client - driven technical initiatives across KORE Intelligence Platform. Delivering integration and extension use cases in a hybrid environment with global teams.