Knox Systems, Inc.

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backend-engineer

Knox Systems, Inc. is the operator of the largest FedRAMP-authorized managed cloud, delivering purpose-built, government-grade cloud infrastructure and continuous compliance for U.S. federal agencies and government-facing SaaS vendors. Knox provides multi-cloud hosting across AWS, Azure, and GCP, AI-powered compliance automation (KnoxAI), real-time monitoring and remediation, and a streamlined path to FedRAMP authorization that compresses traditional timelines from years to weeks. The company focuses on secure, resilient, auditable environments that enable rapid, compliant deployment of SaaS and AI solutions in the public sector.

• Build automated validation for Key Security Indicators across 26+ KSI families (CNA, IAM, SVC, MLA, etc.) with hybrid automated + AI-driven scoring
• Develop and maintain integrations with FedRAMP-authorized services
• Enhance and productionize OWASP ZAP integration for dynamic application security testing of customer SaaS applications
• Implement multi-model workflows combining OpenAI (GPT-4o), Anthropic (Claude), Google (Gemini), and Groq for compliance reasoning
• Extend Prisma schema for new features; optimize complex queries across 35+ models
• Implement Redis caching for frequently accessed compliance data and KSI results
• Build SQS-based job queues for long-running compliance evaluations and bulk imports
• Instrument code with CloudWatch metrics, structured logging, and distributed tracing
• Write comprehensive unit and integration tests (Jest); achieve >80% code coverage on critical paths
• Maintain up-to-date API documentation (OpenAPI), architecture decision records (ADRs), and runbooks

Senior Backend Engineer

Senior Backend Engineer responsible for integrating third-party services and AI-driven analysis. Building systems for federal compliance at Knox, securing sensitive government environments.

technical-project-manager

• Own the end-to-end customer onboarding lifecycle for Federal customers, from professional services kickoff through production go-live and transition to steady-state operations.
• Lead FedRAMP-aligned onboarding engagements, ensuring customer environments meet security, compliance, monitoring, incident response, and operational readiness requirements.
• Serve as the primary coordinator across Engineering, SRE, NOC, SOC, Security, and Compliance teams during customer onboarding.
• Drive onboarding meeting cadence with a clear, compliance-aware agenda—ensuring alignment, decision-making, and accountability.
• Manage detailed, multi-workstream project plans covering security controls, system integrations, access models, logging, monitoring, alerting, and incident response readiness.
• Proactively identify risks related to FedRAMP controls, operational gaps, or service readiness, escalating issues and driving mitigation plans.
• Act as a trusted technical and operational advisor to customers, helping them understand Knox’s Federal operating model, shared responsibility boundaries, and production expectations.
• Coordinate external stakeholders for technical deep dives, runbook reviews, security workflows, and go-live readiness assessments.
• Ensure all onboarding artifacts are complete and auditable, including documentation, meeting notes, action logs, and operational handoff materials.
• Ensure customer environments are fully integrated into Knox’s SRE, NOC, and SOC workflows, including monitoring, alerting, escalation, and incident response.
• Validate that customers understand and align with operational SLAs, incident management processes, and change management expectations.
• Support smooth transitions from onboarding to steady-state operations, ensuring no loss of context or accountability between teams.
• Serve as the connective tissue between implementation, operations, and customer success.

Technical Implementation Manager

Technical Implementation Manager onboarding Federal customers into Knox’s FedRAMP-authorized cloud environments. Guiding compliance-driven deployments and driving coordination across technical teams.

artificial-intelligence

• Own the design, development, training, and ongoing refinement of KnoxAI models and systems, ensuring they meet evolving business, security, and compliance requirements
• Develop and maintain high-quality training pipelines, including dataset selection, labeling strategies, evaluation frameworks, and continuous feedback loops
• Improve model performance, reliability, explainability, and robustness through experimentation, tuning, and systematic evaluation
• Partner closely with Product and Engineering to translate real-world Knox use cases into production AI capabilities, not prototypes
• Collaborate with Security and Compliance teams to ensure AI systems align with federal requirements, audit-ability expectations, and risk management standards
• Implement monitoring and retraining strategies to detect drift, performance degradation, or emerging risks over time
• Contribute to architectural decisions around AI infrastructure, deployment, and MLOps in secure, regulated environments
• Document model behavior, assumptions, limitations, and decision logic to support internal understanding and external scrutiny
• Stay current on advances in AI, machine learning, and data science, selectively applying new techniques where they materially improve KnoxAI
• Remain hands-on while helping establish repeatable, scalable AI development practices as Knox grows

AI Specialist

AI Specialist responsible for developing and refining KnoxAI's AI capabilities supporting secure cloud operations. Collaborating with various teams to meet business and compliance requirements.

director

• Lead strategic partnerships with AWS, Google Cloud, and Microsoft Azure alliance and field sales teams to drive adoption of Knox's FedRAMP-aligned solutions across hyperscaler customer bases.
• Define and operationalize joint go-to-market plans, co-sell motions, marketplace positioning, referral models, and enablement programs that align Knox with hyperscaler priorities.
• Cultivate executive sponsorships and maintain senior-level relationships across hyperscaler partner organizations to maximize collaboration and deal velocity.
• Serve as the internal hyperscaler subject-matter advocate and escalation point for cross-functional execution spanning sales, product, and marketing teams.
• Build and scale Knox's federal and public-sector indirect channel motion with key government partners such as Carahsoft, DGIC, SAIC, other GSA schedule holders, and system integrators.
• Partner with channel organizations to identify target accounts, articulate value propositions tied to FedRAMP success, and co-deliver solution engagements.
• Establish structured partner programs, enablement playbooks, certifications frameworks, and performance KPIs that drive measurable partner-influenced revenue.
• Lead quarterly business reviews, partner scorecards, and pipeline forums to maintain strong partner engagement and accountability.
• Shape channel strategy in partnership with sales, marketing, and product leadership to ensure alignment on priority segments (e.g., federal agencies, defense, civilian agencies).
• Evangelize Knox's value across the channel ecosystem—represent the company at hyperscaler and government tech events, industry forums, and executive briefings.
• Monitor competitive landscapes, emerging partner models, and market trends to refine partner-focused strategies and ensure Knox remains differentiated.

Director of Channels

Director of Channels leads cloud partnership strategies for Knox Systems, enhancing FedRAMP adoption through strategic alliances and public sector engagement.

devops-engineer

• Advanced troubleshooting for infrastructure, OS, and application issues.
• Analyze system logs, metrics, and telemetry from monitoring platforms.
• Coordinate with Platform/DevOps Engineers on root cause analysis.
• Ensure timely resolution of escalated incidents in accordance with SLAs.
• Manage and maintain AWS, Azure, and hybrid environments.
• Execute system patching, upgrades, and configuration changes.
• Perform health checks, deployment validations, and post-change verifications.
• Maintain infrastructure documentation and system configuration inventories.
• Perform advanced application troubleshooting for web-based applications.
• Work with DevOps/Platform teams to optimize CI/CD deployment workflows.

Level 2 – Cloud Operations Engineer

Cloud Operations Engineer handling advanced troubleshooting and system administration for secure cloud environments. Operating compliance controlled cloud environments and maintaining system stability.

full-stack-engineer

• Own KnoxAI's entire frontend experience across two Nuxt 3 applications: Admin interface and App interface
• Build and maintain administrative workflows for Knox employees: Customer/boundary management, team administration, user roles/permissions, etc.
• Build and maintain customer-facing interfaces: Compliance calendar, real-time findings, resources, dashboards, etc.
• Build reusable shadcn-based components following design system patterns from _fe project
• Architect Pinia stores for complex state
• Ensure all interfaces work seamlessly on desktop, tablet, and mobile
• Collaborate with backend engineer and engineering manager to deliver a cohesive, polished product.

Senior Full-Stack Engineer

Frontend specialist owning KnoxAI's entire frontend experience across two Nuxt 3 applications. Collaborate with backend engineers to deliver a cohesive, polished product in a hybrid role based in Charlotte, NY, or MA.

Knox Systems, Inc.

About the company

Open jobs

6 jobs found

Senior Backend Engineer

Knox Systems, Inc.

Technical Implementation Manager

Knox Systems, Inc.

AI Specialist

Knox Systems, Inc.

Director of Channels

Knox Systems, Inc.

Level 2 – Cloud Operations Engineer

Knox Systems, Inc.

Senior Full-Stack Engineer

Knox Systems, Inc.