Onsite ITIL Change and Release Analyst

Posted 2 days ago

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About the role

  • ITIL Change and Release Analyst managing the end-to-end life cycle of release processes. Supporting design, implementation, and providing ITIL generalist support in the UK.

Responsibilities

  • Manage the end-to-end life cycle of release process that includes planning, scheduling and associated release coordination activities
  • Support the design and implementation of the release process and train other members of the team
  • Provide support as an ITIL generalist, interfacing into our customers ITIL teams
  • Maintain accurate documentation and contribute to continuous improvement initiatives

Requirements

  • Strong communication, decision making, pro-active and stakeholder engagement skills
  • A background in release management
  • Ability to work independently and as part of a collaborative team
  • Flexibility to participate in an on-call rota and respond to critical incidents when required
  • You must be SC cleared or able to pass SC clearance (UK passport holder)

Benefits

  • Additional standby payment with bonuses for public holidays

Job title

ITIL Change and Release Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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