Hybrid Account Manager, Bilingual

at Community Health Plan of Washington

• Job title: Account Manager, Bilingual
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $73,010 - $111,710 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Seattle, United States

About the role

• Enrollment Growth Specialist for Community Health Plan of Washington. Driving enrollment growth through partnership with Community Health Centers and Community Based Organizations.

Responsibilities

• Responsible for selling and promoting enrollment growth opportunities for all CHPW products and services
• Develop strong relationships with Community Health Centers (CHCs) and a broad range of Community Based Organizations (CBOs)
• Direct responsibility for achieving yearly enrollment growth targets and business results through all existing and new business channels
• Drive enrollment growth through CHCs and CBOs, implementing business plans for regional market growth and retention
• Coordinate sales through partner organizations, participate in joint partner planning and quarterly relationship reviews, and fulfill monthly CRM sales and contact reporting requirements for assigned business channels
• Proactively manage key community partner relationships, establishing strong business contacts and conducting regular face-to-face meetings
• Maintain expertise in our products and market, educating Navigators, CHC front-line staff, and other partners through quarterly training and distribution of marketing materials
• Act as a visible community member, representing CHPW at public events, engaging with partners and members, and driving enrollment activities
• Collaborate with CHCs and CBOs for joint event planning, outreach, lead generation, and tracking
• Participate in marketing-specific events, converting prospects to members through application facilitation and eligibility
• Ensure successful tabling by securing and transporting necessary materials to indoor/outdoor locations, including CHCs, foodbanks, and various community settings

Requirements

• Have minimum two (2) years working in Sales or Business Development preferred.
• Have minimum two (2) years working in the healthcare industry, managed care or insurance strongly preferred.
• Possess valid Washington state disability license (non-provisional and must maintain license for the duration of employment.)
• Are willing to work evenings and weekends and travel within Washington, including the potential for overnight trips.
• Possess a valid WA driver's license and have access to a reliable automobile.
• Knowledge of state funded, and commercial healthcare programs preferred.
• Fluency in Spanish or one other language preferred.

Benefits

• Medical, Prescription, Dental, and Vision
• Telehealth app
• Flexible Spending Accounts, Health Savings Accounts
• Basic Life AD&D, Short and Long-Term Disability
• Voluntary Life, Critical Care, and Long-Term Care Insurance
• 401(k) Retirement and generous employer match
• Employee Assistance Program and Mental Fitness app
• Financial Coaching, Identity Theft Protection
• Time off including PTO accrual starting at 17 days per year
• 40 hours Community Service volunteer time
• 10 standard holidays, 2 floating holidays
• Compassion time off, jury duty