Manager Technology Support providing tactical direction and coaching to IT staff for a health technology organization. Requires hybrid work in Puerto Rico with 5 years of experience in IT.
About the role
- Duty Manager responsible for the online department managing customer orders and team in Coles Supermarkets. Leading to enhance customer experience and operational efficiency.
Responsibilities
- Full accountability for the online department.
- Contribute to a customer experience that’s welcoming and inspiring for customers, team members and community.
- Help get online orders selected and packed in-store by a team of Personal Shoppers.
- Orders picked up as part of our click and collect/concierge service or delivered to customers in Coles delivery vans.
- Report to the Online Department Manager.
Requirements
- Leadership experience with the ability to coach and develop your team.
- Take a team approach to meeting sales targets, cost control and rostering needs.
- Flexibility with afternoon and evening working hours.
- Ensure Coles’ visual merchandising, safety, compliance and stock management standards are met.
- Customer obsession and strive to better understand diverse customers.
- Drive a one team culture that recognises and celebrates success.
Benefits
- Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
- Additional periods of double discount (10%) at various times throughout the year.
- Hotdeals exclusive to team members that translate into additional savings.
- Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’.
- Accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development with various career development programs and job-specific training.
- Access to novated leasing for eligible team members.
- Become a part-owner of the Coles Group through our annual team member share plan.
- Paid parental leave to support team members in balancing work and family.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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