Trading Support Specialist providing exceptional customer service by solving login issues and explaining investment concepts. Opportunities to learn and grow within the finance world.
About the role
- Customer Service Operator handling alarm monitoring responses in a fast-paced environment. Providing professional service and documentation for signals while ensuring public safety.
Responsibilities
- Process and respond to alarm signals quickly, accurately, and professionally in stressful situations
- Dispatch the proper authorities , verify that help is on the way
- Document all responses accurately for the signals
- Learn and utilize multiple software systems efficiently
- Participate in training and development , for professional growth.
Requirements
- Must be 18 years of age or older with a high school diploma or equivalent
- Calm ,reliable, and professional in a fast-paced environment with high-pressure situations
- willing to work weekends and holidays
- Must able to pass a background check
- Able to pass two week training class
- Experience in customer service is preferred
- Must reside in Canada and be legally authorized to work.
Benefits
- Two weeks of paid , hands-on training
- Guaranteed hours with job security
- Opportunities for career growth and advancement
- A Fun work Culture, company parties, team activities, personal development and more !
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