Click&Collect Manager overseeing daily operations at Coles Online Department. Leading a team of personal shoppers to enhance customer experience and operational efficiency.
Responsibilities
Full accountability for the day-to-day running of the online department
Contribute to a customer experience that’s welcoming and inspiring for our customers, team members and community
Requirements
Leadership experience with the ability to coach and develop your team
Take a team approach to meeting sales targets, cost control and rostering needs
To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met
To be customer obsessed and continually seek to better understand our diverse customers
Drive a one team culture that recognises and celebrates success
Benefits
More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Structured and long term learning pathway: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
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