Nurse Case Manager overseeing Workers’ Compensation claims with complex medical conditions and managing treatment strategies. Collaborating with healthcare professionals to ensure optimal medical care.
About the role
- Disability Case Manager managing client-focused disability solutions for Canada Life in fast-paced environment. Evaluating medical information and coordinating return-to-work plans.
Responsibilities
- Perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
- Evaluate the extent of the disability through effective verbal and written communication skills.
- Use critical thinking skills to make decisions based on overall assessment of each claim.
- Implement return-to-work programs and coordinate with the employer.
- Conduct health care coordination and rehabilitation programs.
Requirements
- Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
- Strong interpersonal, listening and communication skills in a client-facing environment.
- Effective planning, organizational and time management skills.
- Solution-oriented and strong decision-making skills.
- Team player with the ability to work independently.
- Tech savvy – adaptable and proficient with new programs/systems.
- Bilingualism in French and English is an asset.
- Reliability Status Security Clearance required as a condition of employment.
Benefits
- Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
- An extensive and renowned online training program.
- Competitive salary and annual bonus program.
- $2000 education reimbursement per year.
- Flexible benefits and employee discount program.
- Paid vacation, personal day, and employee volunteer day allotment.
- Competitive pension plan and life insurance plans.
- Advantageous share ownership program.
- Centrally located offices with easy access to public transportation.
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