Hybrid Disability Case Manager

at Canada Life

• Job title: Disability Case Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$60,000 - CA$89,900 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Halifax, Canada

About the role

• Disability Case Manager managing client-focused disability solutions for Canada Life in fast-paced environment. Evaluating medical information and coordinating return-to-work plans.

Responsibilities

• Perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
• Evaluate the extent of the disability through effective verbal and written communication skills.
• Use critical thinking skills to make decisions based on overall assessment of each claim.
• Implement return-to-work programs and coordinate with the employer.
• Conduct health care coordination and rehabilitation programs.

Requirements

• Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
• Strong interpersonal, listening and communication skills in a client-facing environment.
• Effective planning, organizational and time management skills.
• Solution-oriented and strong decision-making skills.
• Team player with the ability to work independently.
• Tech savvy – adaptable and proficient with new programs/systems.
• Bilingualism in French and English is an asset.
• Reliability Status Security Clearance required as a condition of employment.

Benefits

• Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
• An extensive and renowned online training program.
• Competitive salary and annual bonus program.
• $2000 education reimbursement per year.
• Flexible benefits and employee discount program.
• Paid vacation, personal day, and employee volunteer day allotment.
• Competitive pension plan and life insurance plans.
• Advantageous share ownership program.
• Centrally located offices with easy access to public transportation.