Product Owner managing customer onboarding across digital and traditional channels. Overseeing compliance and integration with Core Banking Systems in a fast - growing bank.
About the role
- Senior Product Manager at Cloudflare responsible for Load Balancing products. Leading product vision, customer representation, and cross-team collaboration in a fast-paced environment.
Responsibilities
- Own the product vision for your area. Ensure that it aligns with the overall product and company vision.
- Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.
- Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.
- Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
- Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
- Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
- Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
- Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities.
Requirements
- BS/MS in a technology- or business-related field
- Experience in building, configuring or using Load Balancing products, specifically with a focus with both public and private traffic load balancing.
- 5+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products
- Exceptional communication, presentation, organizational and analytical skills
- Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
- Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
- Experience balancing execution, agility, and culture at a fast growing business.
- Strong technical abilities. You are intimately familiar with modern software development practices used to build and deploy applications. You've preferably been working full time on a software delivery team.
- Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view.
- Working knowledge of how the internet works at layers 3 through 7.
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
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