Account Manager for City Wide Facility Solutions managing B2B accounts and ensuring client satisfaction. Responsible for client retention and expanding building solutions with a focus on quality service.
About the role
- Principal Global Partner Account Manager leading GTM partnerships for Cloudflare's technology alliances. Overseeing business plans and strategic partnerships to drive revenue growth.
Responsibilities
- Define and implement GTM strategies, integrated campaigns, and co-sell motions with the field and partners to drive pipeline and revenue.
- Work closely with the Product teams to align on roadmap priorities, identify co-innovation opportunities, and create and launch joint solutions aligned to customer needs and Cloudflare’s platform capabilities.
- Create the "Internal Playbook". You will train Cloudflare’s direct sales force and channel partners on how to position joint solutions (e.g., Cloudflare + Technology Partner) to solve customer pain points.
- Build and maintain C-level relationships within partner organizations to ensure strategic alignment and collaboration.
- Set and track revenue targets, pipeline metrics, and KPIs for partner-driven initiatives.
- Develop and own multi-year business plans for assigned technology alliance partners, including revenue goals, joint solutions, and market expansion strategies.
Requirements
- Relevant Bachelor Degree
- 10+ years experience working with and around Technology Alliance Partnerships
- 5+ years working directly with and leading GTM strategy across Technology Alliances
- Proven ability to drive GTM success with large global alliances
- Executive presence, negotiation skills, and ability to manage complex stakeholder environments with proven success in managing large enterprise partnerships, with demonstrated results in driving growth and innovation
- Experience working in the Technology sector with network and/or cybersecurity vendor experience
- Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels
- Strong analytical skills and experience in utilizing data to inform strategic decisions
- Ability to work independently and collaboratively across various teams in a fast-paced environment
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Job title
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