Client Service Coordinator supporting Wealth Advisory - Retirement Plan Services in office. Handling client communications, processing paperwork, and supporting advisory services operations.
Responsibilities
Support the Wealth Advisory -Retirement Plan Service team on a national level.
Handle client service matters through timely and efficient communication.
Process client paperwork and requests while following best practices.
Ensure client paperwork is in good order and work with operations to correct any issues.
Track retirement plan establishment and appropriate documents and save to files and firm’s platforms.
Respond to general inquiries concerning departmental activities and operations.
Requirements
2 years of experience required, preferably in the financial investment industry.
Strong computer and word processing skills including proficiency with Tamarac CRM, Laserfiche, MS Office products, including Word, Excel, PowerPoint, Outlook, Adobe, DocuSign, MoneyLink and Schwab platforms.
Benefits
Flexible PTO (designed to offer flexible time away for you!)
Up to 12 weeks paid parental leave
Paid Volunteer Time Off
Mental health coverage
Quarterly Wellness stipend
Fertility benefits
Job title
Client Service Coordinator – Retirement Plan Services
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