Hybrid Project Manager

at citizenM hotels

• Job title: Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $115,000 - $120,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Project Manager leading post-opening hotel projects at citizenM. Managing maintenance, refurbishments, and strategic improvement projects for exceptional guest experience.

Responsibilities

• Support management of all project phases—from planning to closeout—ensuring performance and alignment with operational goals.
• Define project requirements with internal teams (Operations, HPM, Procurement) and external partners (vendors, consultants, contractors).
• Prepare scopes, plan resources, and execute contracts in line with policies and timelines.
• Oversee on-site execution with minimal guest disruption, managing risks and operational impact.
• Ensure compliance with health, safety, and quality standards on all job sites.
• Run and organize project meetings and manage communications to keep stakeholders aligned and informed.
• Provide support to internal and external teams, ensuring accountability and collaboration.
• Project closeout: handover to your Team, Manager, and Operations, update all as-built documentation, review and share key learning points.

Requirements

• Bachelor / Master’s degree in construction, engineering, architectural (interior) background or equivalent by experience in design / build / construction / technical projects, etc.
• Relevant project management experience is required, with hospitality, real estate or retail experience preferred
• A passionate leader who brings enthusiasm to work and sets the stage for an inspired performance by his/her/their project team
• You have an interdisciplinary and creative mindset, are focused and persistent and have an end-to-end commitment
• You have experience with complex projects where various stakeholders need to come to a joint solution.
• Excellent written and verbal communication skills
• Strong team player with excellent organizational and coaching skills
• Ability to effectively and timely present reliable information
• Ability to make clear agreements and negotiate with suppliers and other third parties
• Must be guest service focused and understand the expectations of hospitality demands
• Affinity with an Agile and/or Lean approach of project management is a plus
• You have the knowledge of country specific health and safety legislation (safety rules, safety awareness information, procedure manuals)

Benefits

• citizenM experience nights for you (and friends and family)
• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Medical, Dental, Vision, FSA, DCA, 401K
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)