Project Manager at Benifex, delivering customer projects in the online rewards sector. Collaborating with a talented team to ensure high - quality project outcomes and customer satisfaction.
About the role
- Project Manager leading post-opening hotel projects at citizenM. Managing maintenance, refurbishments, and strategic improvement projects for exceptional guest experience.
Responsibilities
- Support management of all project phases—from planning to closeout—ensuring performance and alignment with operational goals.
- Define project requirements with internal teams (Operations, HPM, Procurement) and external partners (vendors, consultants, contractors).
- Prepare scopes, plan resources, and execute contracts in line with policies and timelines.
- Oversee on-site execution with minimal guest disruption, managing risks and operational impact.
- Ensure compliance with health, safety, and quality standards on all job sites.
- Run and organize project meetings and manage communications to keep stakeholders aligned and informed.
- Provide support to internal and external teams, ensuring accountability and collaboration.
- Project closeout: handover to your Team, Manager, and Operations, update all as-built documentation, review and share key learning points.
Requirements
- Bachelor / Master’s degree in construction, engineering, architectural (interior) background or equivalent by experience in design / build / construction / technical projects, etc.
- Relevant project management experience is required, with hospitality, real estate or retail experience preferred
- A passionate leader who brings enthusiasm to work and sets the stage for an inspired performance by his/her/their project team
- You have an interdisciplinary and creative mindset, are focused and persistent and have an end-to-end commitment
- You have experience with complex projects where various stakeholders need to come to a joint solution.
- Excellent written and verbal communication skills
- Strong team player with excellent organizational and coaching skills
- Ability to effectively and timely present reliable information
- Ability to make clear agreements and negotiate with suppliers and other third parties
- Must be guest service focused and understand the expectations of hospitality demands
- Affinity with an Agile and/or Lean approach of project management is a plus
- You have the knowledge of country specific health and safety legislation (safety rules, safety awareness information, procedure manuals)
Benefits
- citizenM experience nights for you (and friends and family)
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Medical, Dental, Vision, FSA, DCA, 401K
- Flexible public holidays
- Employee assistance program
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
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