Programme Manager enhancing client delivery capabilities for a financial services firm, leading strategic client engagements and delivering impactful change across projects.
About the role
- Dynamic product management role at Citi supporting digital assets and engaging with clients globally. Lead projects across blockchain networks and drive innovations for financial solutions.
Responsibilities
- Lead digital token / stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms.
- Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment.
- Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget.
- Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives.
- Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions.
- Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains.
- Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations.
- Support the development and execution of the digital asset strategy.
- Continue to expand Citi’s next generation of offerings including new feature functionality, controlled experiments and the development of Citi’s network of the future
- Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems.
- Analyze product profitability, competition and positioning in the market and proactively drive initiatives to develop Citi’s position
- Create executive-level briefs summarizing progress, KPIs, and ecosystem impact.
- Support Sales and Banking with client engagement opportunities aimed at both deepening Citi’s relevance to the client segment while deepening the understanding of the needs of the segment
- Maintain an awareness of Citi’s guardrails and narrative associated with Digital Assets
- Engage with Risk and Control and Compliance partners to assess risks and design processes, governance and controls that aim to mitigate the unique risks in digital assets
Requirements
- Bachelor’s/University degree, Master’s degree preferred
- Extensive related experience including cash management and payments product expertise
- Digital Assets domain expertise, technical experience, excellent communication skills, and senior stakeholder relationship management skills (internal and external).
- Experience in the Digital Assets/blockchain space is a distinct advantage
- Demonstrated experience in Product Management and/or Product Development discipline
- Required to think beyond existing solutions, assumptions or current knowledge of sophisticated areas
- Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency, outstanding strategic, analytical, and critical thinking skills, and an ability to innovate and problem solve
- Strong leadership and team building skills, along with the ability to work closely and build trust with senior management and other partners
- Exceptional organization and process management ability
- Strong risk and control experience engaging with several second line functions
- Product development skills and a commercial acumen with a proven track record of successfully bringing products to market
- Excellent team working and interpersonal skills to influence and build consensus
- Ability to operate in a complex matrix environment
- Articulate, strong written and verbal communication skills
- Experience with and confidence in delivering presentations to clients and senior managers
Benefits
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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