Responsable du processus de gestion des devis de pièces de rechange chez GE Power Conversion & Storage. Gérant une équipe et optimisant le service client dans un environnement technique.
About the role
- Senior Manager, Client Insights specializing in data analytics. Collaborating with clients to uncover insights that enhance business performance using POS and Shopper data.
Responsibilities
- Collaborate with our clients as a trusted advisor to uncover meaningful insights that impact and improve their business.
- Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives
- Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs
- Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client
- Demonstrate strong interpersonal communication and presentation skills; present a professional image
- Become trusted by client, Circana client solutions teams, and Circana cross functional organizations
- Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met
- Develop and maintain a deep understanding of customer needs and requirements
- Help customers identify solutions to problems they did not know they had
- Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities.
Requirements
- 3+ years of experience with syndicated data, analytics, category management, or related fields
- Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company or other companies using syndicated or POS data.
- Familiarity with syndicated data platforms (Nielsen, Circana, Numerator, etc.) across POS and Shopper Panels highly desirable
- Demonstrated expertise in translating data and analysis into relevant implications
- Strong project management and process skills
- Proficient technical skills; advanced knowledge of Excel and PowerPoint including ability to use graphs, lookups, and pivot tables
- Able to engage in consultative manner with clients when helping solve/manage content deliverables
- Build strong working relationships with cross-functional partners to understand trends and opportunities for improvement, address customer needs, & identify pain points.
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401(k) to eligible employees
- Bonus pay
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