Manager for Technical Account Managers at Proofpoint, leading customer success in cybersecurity solutions. Driving team performance and ensuring client satisfaction across enterprise accounts.
About the role
- District Manager overseeing 7–12 park locations ensuring operational execution and financial performance for Sky Zone. Leading, coaching, and developing leaders to enhance guest experiences and business results.
Responsibilities
- Leading and developing a district of 7–12 park locations
- Ensuring strong operational execution, safety standards, guest experience, and financial performance through consistent presence and follow-through
- Coaching, mentoring, and developing General Managers as owners of their business
- Translating key performance indicators into clear priorities and actionable plans
- Spending significant time in parks, observing operations, coaching leaders in real time, and reinforcing standards that elevate both performance and culture
- Diagnosing performance gaps and identify root causes, implementing practical, sustainable solutions rather than short-term fixes
- Flexing leadership and communication style to effectively engage frontline teams, General Managers, and senior leadership across varying situations
- Partnering cross-functionally to align district execution with broader company initiatives, priorities, and timelines
Requirements
- High school diploma or GED required; Bachelor’s degree in operations, business, or a related field considered a plus
- Multi-unit leadership experience with 5+ years managing six or more locations in customer-facing, performance-driven industries such as hospitality, fitness, retail, food & beverage, or entertainment
- P&L ownership and KPI management with at least 5+ years of experience driving operational execution and financial performance across multiple locations
- Leader development and coaching capability demonstrated by the ability to coach leaders directly to financial results and key business metrics
- Performance improvement experience with a proven track record of developing underperforming leaders or locations and sustaining improved performance over time
- Strong business acumen and leadership agility that enable sound judgment and adaptability in a dynamic, fast-changing operating environment
- Change readiness and flexibility with the ability to pivot effectively as priorities evolve while maintaining focus and momentum
- Values-driven leadership supported by strong organizational, interpersonal, and critical-thinking skills
- Travel availability of approximately 70%, including travel within the market and attendance at company meetings as needed
Benefits
- Competitive benefits package including medical, dental, and vision coverage
- 401k plan with company matching
- Schedule flexibility to work weekends and holidays based on business needs
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