Contact Centre Representative for CIBC handling client inquiries regarding credit card operations. Focused on client engagement while working remotely with occasional on - site requirements in Montreal.
CU
CIBC US
Currently Hiring
About the company
CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.
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21 jobs found
Contact Centre Representative for CIBC handling credit card inquiries and resolving disputes. Engage with clients, process requests, and ensure excellent service quality across different platforms.
Contact Centre Specialist II assisting clients with credit card inquiries for CIBC. Engaging with clients over the phone to provide solutions and support for their banking needs.
Fraud Agent monitoring client transactions to provide excellent client experience. Identifying fraud and conducting investigations while ensuring security for clients.
Disputes Contact Centre Representative responding to credit card inquiries at CIBC. Handling disputes and client education via phone and occasional outbound calls.
Sales Support Representative providing support to CIBC internal partners responding to product inquiries and ensuring compliance. Engaging clients through excellent service and analysis of existing procedures.
Fraud Agent assisting CIBC clients by monitoring transactions to prevent fraud. Engaging in investigations and maintaining records to protect client security.
Bilingual Chat Specialist joining CIBC's Chat & Social Media Contact Centre team. Supporting strategic objectives and ensuring optimal client experience through online and mobile banking channels.
Contact Centre Specialist II focusing on client credit card operations at CIBC. Assisting clients by providing information and solutions for their banking needs.