Business Information Analyst providing actionable insights on customer trends and competitive assessment in a financial services firm. Collaborating with teams to create business intelligence reporting and strategic recommendations.
About the role
- Senior Analyst improving processes and client experiences at CIBC. Collaborating on process strategies and analyzing data for operational efficiency.
Responsibilities
- Identify and implement process improvements that enhance client experience
- Collaborate with team members and stakeholders on process strategies
- Document current and future state process flows
- Conduct data analysis and prepare project reports
Requirements
- Experience in process analysis and improvement
- Proficiency in Microsoft Visio and other process mapping tools
- Familiarity with AI concepts
- Experience with data analysis tools such as Python, VBA, Power Query, and Power BI
- Strong analytical and critical thinking skills
- Excellent communication skills
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Life Insurance
- Disability
- Other Insurance Plans
- Paid Time Off (including Sick Leave, Parental Leave, and Vacation)
- Holidays
- 401(k)
- Special perks reserved for team members
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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