IAM Sales Specialist responsible for developing customer relationships focused on IAM solutions at Clavister. Leading complex sales processes and providing strategic advice in security journeys.
About the role
- Sales Support Representative providing support to CIBC internal partners responding to product inquiries and ensuring compliance. Engaging clients through excellent service and analysis of existing procedures.
Responsibilities
- Provide excellent client experience and sales support to CIBC internal partners
- Respond to inquiries about products, services, programs and technology
- Adhere to compliance by referring to established procedures, standards and policies
- Provide analysis and investigation with reference to existing procedures and policies
Requirements
- Must be legally eligible to work at the location(s) specified above
- Ability to work independently in a private and quiet workspace
- Wired Internet connection capable of continuously supporting excellent call quality and high-speed response rate
- Experience in Microsoft Office, CRM, ADOBE PRO, COINS/CLASS Mortgage products and services including related processes and procedures
- Critical thinking skills to inform decision making
Benefits
- Competitive compensation
- Banking benefit*
- Wellbeing support
- Employee and family assistance programs
- MomentMakers, social, points-based recognition program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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