Digital Operations & Tool Manager enhancing internal systems and processes in a hybrid work environment. Collaborating with teams to optimize workflows and tool usage across REGION10 GROUP GmbH.
About the role
- Core Operations Associate facilitating 8-12 member peer groups for women executives at Chief. Supporting operational logistics and ensuring high-quality group experiences.
Responsibilities
- Partners with Core Team members to support the operational logistics to run Core.
- Works cross-functionally to ensure proper execution of Core Operations for both Chief Members and Guides.
- Documents processes clearly in Notion and Google Drive for broader team knowledge and training.
- Responds to & closes assigned cases in a timely manner.
- Strong attention to detail, knows how and when to escalate issues to managers.
- Supports the execution of the Core Group curation process, ensuring all Core Groups are crafted to give members a powerful group of peers.
- Owns day-to-day scheduling operations of Core, including initial meeting schedule and any subsequent reschedules.
- Moderates and responds to cross-functional Core support channels with support from Core Ops Specialists and/or Managers to internally troubleshoot member questions regarding Core meetings and/or scheduling.
- Executes individual Core changes and associated member communications on a rolling basis.
- Executes processes to remove disengaged members from groups and associated member communications.
- Supports key back-end processes to ensure a high-quality group experience, including group surveys, merges, retirements, and customized group solutions.
- Tracks data to support monthly KPI reporting.
Requirements
- Detail-oriented and hyper-organized, you have a system to keep track of anything and everything
- Strong analytical and problem solving skills
- Excellent communication skills; ability to manage multiple stakeholders
- Experience working in Excel/Google Sheets
- Methodical, determined, and dedicated to the project at hand
- A ‘no task is too small’ attitude
- High-energy, flexible, and excited to learn and roll up your sleeves in a startup environment; previous startup experience a plus
- Passion for the Company’s mission, positioning and brand — to empower women in business and spark change from the top
Benefits
- Competitive salary and equity
- Flexible vacation policy
- 20 weeks of paid gender neutral parental leave
- Full medical, dental, and vision packages, 401(k)
- Opportunity to work for a startup focused on driving real change for women in business
- Opportunity to create and attend inspiring experiences and events with leaders of the industry
- Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Head of Operations for Treaty life cycle at Swiss Re, leading a team and managing end - to - end operations. Responsible for stakeholder management and driving technology change in global operations.
Operations Manager at Homie optimizing rental processes and leading a team in Ciudad de México. Driving efficiency in contract terminations and fostering an inclusive work culture.
IT Operations Coordinator facilitating IT operations within a hybrid role; focused on coordination and support. Responsibilities include managing IT queries and systems efficiently.
Manufacturing Operational Technology Specialist optimizing MES, SCADA, and automation systems in sustainable packaging. Responsible for IT/OT convergence and digitalization initiatives across manufacturing sites.
Senior Analyst managing health care professional engagements at Johnson & Johnson. Executing consulting engagements, ensuring compliance with regulations and policies.
Self - Pay Operations Specialist II managing patient accounts at Ensemble Health Partners. Following up on medical records and ensuring compliance with regulatory requirements in healthcare finance.
Customer service role providing support for personal lines, commercial, or life insurance products. Engaging with policyholders and agents for inquiries, policy changes, and training activities.
KE
Operations Manager leading a team in commercial real estate servicing for KeyBank. Ensuring compliance with regulations and enhancing client service.
Customer Operations Specialist at Expat Explore ensuring travelers are fully prepared for their journeys through effective communication and documentation management.