About the role

  • Senior Program Manager overseeing SaaS vendor lifecycle and operational execution at Chan Zuckerberg Initiative. Leading initiatives for Central Technology's Vendor Management Office.

Responsibilities

  • Own and Execute the SaaS Vendor Lifecycle
  • Provide Day-to-Day Operational Leadership
  • Enhance Vendor Management Operations
  • Drive Cross-Functional Coordination
  • Contribute to Strategic SaaS Vendor Initiatives

Requirements

  • 8+ years of experience in program management, vendor management, procurement, or related operational roles
  • Demonstrated experience owning programs from strategy through execution, with measurable impact.
  • Demonstrated ability to manage complex workflows across multiple stakeholders
  • Experience supporting SaaS, technology, or infrastructure vendor portfolios
  • Strong commercial awareness and comfort supporting negotiations
  • High attention to detail and ability to manage competing priorities
  • Excellent written and verbal communication skills
  • Comfort operating in ambiguity and evolving team structures
  • A proactive, ownership-driven mindset with a focus on execution and continuous improvement

Benefits

  • Provides a generous employer match on employee 401(k) contributions to support planning for the future.
  • Paid time off to volunteer at an organization of your choice.
  • Funding for select family-forming benefits.
  • Relocation support for employees who need assistance moving

Job title

Senior Program Manager, Vendor Operations

Job type

Experience level

Senior

Salary

$169,000 - $211,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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