Customer Service Specialist handling inbound and outbound mortgage loan inquiries in a hybrid role. Delivering exceptional customer service and resolving borrower issues efficiently.
About the role
- Case Management Specialist providing comprehensive care and support services to foster children and their families. Collaborating with community systems and ensuring essential client care documentation in Indiana.
Responsibilities
- Provides case management services to children and families in their home, in the community, and in school settings
- Coordinates client care and maintains essential elements of the client’s record
- Teaches and trains clients in activities of daily living, in a group and individual settings
- Connects client with community support systems
- Provides telephone and on-site crisis intervention/prevention and follow-up to clients and their families
- Will be working closely with foster children, foster families, biological family members, the Indiana Department of Child Services, and other providers on the child's team
Requirements
- Bachelor’s degree
- Three (3) years of supervised paid casework experience, OR One (1) year of supervised paid casework experience in a licensed child placing agency or with the department, OR One (1) year of graduate training in a recognized school of social work
- LCPA experience preferred.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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