Customer Service Coordinator at BAM improving client service through Site Solutions Hub. Handling transactions, customer queries, and ensuring first - class customer experience in Kilsyth.
About the role
- Customer Service Technician responsible for technical support and troubleshooting. Engaging with customers and ensuring satisfaction in smart home solutions with specific product knowledge.
Responsibilities
- Assist in troubleshooting and resolving customer issues
- Engage with customers to understand their technical concerns
- Ensure the service provided meets company standards
- Accurately record customer interactions and maintain case histories
- Stay informed on product updates and technical changes
Requirements
- High School Degree in Any relevant field
- 2 to 4 Years of experience
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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