Senior Account Executive managing client relationships in employee benefits for CBIZ Inc. Build strategic client relationships and coordinate service activities in a hybrid work environment.
About the role
- Account Executive developing strategic partnerships between health plans and providers at Centene. Ensuring delivery of high-quality care and executing performance improvement strategies for various provider networks.
Responsibilities
- Develop strategic partnerships between the health plan and the contracted provider networks serving our communities
- Cultivate client relations and collaborate with providers to ensure delivery of the highest level of care to our members
- Participate in the development of network management strategies
- Creates strategic initiatives for performance improvement
- Serve as a strategic partner/primary contact for hospital systems, multi-specialty groups, and large PCP groups with Value Based/Risk Components
- Executes provider performance improvement strategies in the following areas: Risk/P4Q, Health Benefit Ratio (HBR), HEDIS/quality, cost and utilization, etc.
- Builds strong interpersonal relationships with cross functional teams both externally (provider) and internally (health plan)-C-suite Level
- Resolve provider issues as needed for resolution to internal partners and creating efficiencies to prevent continued concerns
- Educate providers regarding policies and procedures related to referrals and claims submission, web site usage, EDI solicitation and related topics
- Evaluates provider performance and develops strategic plan to improve performance
- Present detailed HBR analysis and create reports for Joint Operating Committee meetings (JOC)
- Acts as a lead for the external representatives
- Coaches and trains external representatives
- Ability to travel locally 4 days a week
Requirements
- Bachelor's degree in related field or equivalent experience
- Master's Degree preferred in Public Health (MOH), Health Administration (MHA) or Business Administration (MBA)
- Five or more years of managed care or medical group experience, provider relations, quality improvement, utilization management, or clinical operations
- Project management experience at a medical group, IPA, or health plan setting
- Executive level exposure and ability to influence desired outcomes, innovation, performance, member improvements, growth and Provider retention
- Highly proficient in HEDIS/Quality measures, cost and utilization
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
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