HR Associate providing operational support for HR functions like onboarding and performance management at Guardian. Ensuring high - quality employee support and process execution.
About the role
- HR People Operations Specialist overseeing workforce operations across Groveport, OH fulfillment centers. Ensuring employee experience and operational excellence in staffing and HR coordination.
Responsibilities
- Own Workforce Operations & Agency Coordination
- Lead day-to-day coordination of temporary workforce operations across GP1 & GP2, serving as the primary point of contact for staffing agencies
- Send personnel requests, manage real-time call-outs, and ensure alignment on staffing needs to support fluctuating volumes
- Maintain and upload weekly master schedules (by Friday 3PM), ensuring accuracy across systems and partners
- Execute workforce system updates including new hires, terminations, and schedule changes in tools such as Jazz and internal trackers
- Send timeclock and payroll reports to agency partners and ensure alignment across all vendors
- Update bill rates as needed and maintain accurate workforce records
- Drive Agency Performance, Payroll & Workforce Accuracy
- Balance and approve agency invoices, maintain invoice trackers, and ensure billing accuracy across partners
- Support payroll-related activities including time corrections, missing hours requests, and reporting discrepancies
- Process temp terminations end-to-end, including system updates and coordination with security for badge deactivation
- Maintain weekly staffing reports and ensure accurate headcount visibility for site leadership
- Communicate schedule changes, overtime needs, and updates via mass communications (e.g., text outreach)
- Champion Employee Experience & Onsite HR Support
- Maintain a consistent onsite presence across GP1 & GP2 (split schedule) to support employees and daily operations
- Assist associates with HR-related questions, concerns, and navigation of processes (e.g., LOA, FMLA, attendance)
- Partner with HR and site leadership to support employee engagement initiatives, recognition programs (e.g., Employee of the Month), and onsite events
- Coordinate onboarding support including new hire communications, documentation, and training follow-ups (e.g., security awareness)
- Act as a connector between HR, Operations, and frontline associates—ensuring a positive, responsive, and people-first experience
Requirements
- 2+ years of experience in HR coordination, recruiting coordination, workforce management, or administrative support in a high-volume environment
- Experience supporting temporary labor or staffing agency partnerships, including scheduling, onboarding, or workforce tracking
- Hands-on experience with HR systems, ATS platforms (e.g., Jazz), timekeeping, or scheduling tools
- Exposure to payroll processes, time tracking, or invoice reconciliation
- Experience working in an onsite, fast-paced operational environment with hourly employees
- Demonstrated ability to manage high-volume data entry with accuracy and attention to detail
- Experience supporting employee relations or HR processes such as LOA, attendance tracking, or onboarding coordination is a plus
- Bilingual in English and Spanish (required)
Benefits
- Health insurance
- Employee engagement initiatives
- Onsite events
- Flexible work hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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