Customer Care Representative resolving inquiries and providing financial guidance at Associated Bank. Collaborating with teams to improve customer experience and service delivery.
About the role
- Intern assisting the Customer Experience team at Honeywell in Katowice. Contributing to customer satisfaction through order processing and problem resolution.
Responsibilities
- Assist in the successful fulfillment of all requests regarding order processing and purchasing activities.
- Support the accounting and lifecycle maintenance of all orders, contracts, and projects in Honeywell systems.
- Help in tracking orders placed with suppliers and ensuring timely delivery to customers.
- Support daily report creation by providing relevant data in a timely manner.
Requirements
- Bachelor’s degree in Business Administration or a related field.
- High level of customer orientation and a dedicated “can do” attitude.
- Excellent interpersonal, organizational, and time management skills.
- Ability to drive improvements leading to greater customer experience.
- 0-2 years relevant customer service experience.
- Strong knowledge of Microsoft Office.
- Experience working in a customer-facing role.
- Preferable but not a must - Knowledge of ERP systems (preferably SAP), Salesforce
Benefits
- State-of-the-art office with parking, chill-out areas, bicycle stands, showers and probably the best coffee in town
- Fruits bowls and sports activities to support your health and well-being
- Daily paid break - 30 mins and flexible working hours
- Hybrid work arrangement to support your work-life balance
- Competitive Salary regularly increased based on your performance
- Flexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)
- Generali Insurance (Accident Insurance)
- Referrals bonuses for all open jobs and recognition programs
- Comprehensive induction, ongoing training and development to set you up for success
- In-house and external learning platforms supporting development opportunities
- Work experience opportunities to help you grow your career with us
- Global employee networks to help you connect and grow
- Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters
- Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment
- Frequent Employee Engagement activities supporting inclusive and diverse work environment
- Contribution to social benefits like x-mas benefit, holiday, engagement events from company social fund.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Care Representative resolving inquiries for Associated Bank clients through phone and email. Providing service and support while contributing to a collaborative team environment.
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