Onsite Salesforce Tech Lead – Platforms, Agent Force

Posted 18 hours ago

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About the role

  • Salesforce Tech Lead responsible for shaping delivery across One New Zealand's platforms and leading technical improvements. Collaborates with design authority to enhance customer experiences through AI tooling and stable deployments.

Responsibilities

  • Agentforce and Data Cloud component designs.
  • Design of release governance and “definition of ready to deploy” across Salesforce component streams, including parallel release flows.
  • Drive DevOps design improvements such as branching strategy, reducing code divergence and improving parallel development stability.
  • Design the uplift CI/CD and deployment approach (including improvements such as differential/delta deployments where applicable).
  • Establish environment strategy and release readiness practices (sandbox alignment, release runbooks, rollback approach).
  • Provide operational guardrails that connect release processes to platform hygiene (auditability and change evidence).
  • Coordinate with platform design authority to ensure designs are deployable and non-functional requirements are treated as first-class.
  • Coach squads on best practice release behaviours and adoption of standard tooling/processes.
  • Seasonal release scope and assimilate new features into One NZ and regression impact
  • Adopt A.I. tooling and facilitate the use of A.I. tools across ways of working

Requirements

  • Provent experience across Salesforce Communications Cloud or core Salesforce platform components, with at least one Salesforce certification or relevant training completed
  • Strong experience designing and adopting Salesforce release management and CI/CD best practices
  • Understanding of Salesforce seasonal releases, including regression scope and new feature enablement
  • Hands‑on experience with Agentforce, including agent build and Data Cloud integration
  • Proven ability to define and uphold design standards, architectural guardrails, and decision traceability
  • Experience with integration patterns, API governance, data flows, and managing cross‑system dependencies
  • Good understanding of Salesforce security models, including roles, permissions, audit controls, and risk‑aware design
  • Demonstrated technical leadership, including mentoring teams and embedding best‑practice ways of working
  • Experience applying and governing AI‑enabled development tools in enterprise environments while maintaining compliance and stability.

Benefits

  • A fully subsidised Southern Cross health insurance cover for you and your family.
  • Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
  • Discounts on One New Zealand products, services and much more!

Job title

Salesforce Tech Lead – Platforms, Agent Force

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Location requirements

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