Salesforce Tech Lead overseeing design and governance of Salesforce CRM components at One NZ. Driving best practices and technical leadership across teams for effective customer experience.
Responsibilities
Serve as the design authority and final technical sign-off for major solution designs involving Agent Console, CPQ, Product Catalogue, XOM/COM, Personas & Permissions.
Interoperability of Salesforce components with OCP and other applications.
Provide operational guardrails that enable business teams to configure the product catalogue.
Coordinate with platform design authority to ensure designs are deployable and non-functional requirements are treated as first-class.
Coach squads on best practice release behaviours and adoption of standard tooling/processes.
Seasonal release scope and assimilate new features into One NZ and regression impact.
Adopt AI tooling and facilitate the use of AI tools across ways of working.
Requirements
Proven experience across Salesforce Communications Cloud or core Salesforce platform components, with one or more Salesforce certifications or relevant training completed
Strong experience designing enterprise‑scale Salesforce solutions across CRM, CPQ, Agent Console, and Product Catalogue
Proven ability to define and uphold architectural standards, design principles, and decision governance across complex environments
Solid knowledge of integration patterns, API governance, data flows, and cross‑system dependency management
Good understanding of Salesforce security and access models, including roles, permissions, auditability, and risk‑aware design
Demonstrated technical leadership, including mentoring teams and embedding best‑practice ways of working
Experience applying and governing AI‑enabled development tools in enterprise environments while maintaining compliance and control.
Benefits
A fully subsidised Southern Cross health insurance cover for you and your family.
Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
Discounts on One New Zealand products, services and much more!
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