Onsite Salesforce Tech Lead – Platform Components

Posted 18 hours ago

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About the role

  • Salesforce Tech Lead overseeing design and governance of Salesforce CRM components at One NZ. Driving best practices and technical leadership across teams for effective customer experience.

Responsibilities

  • Serve as the design authority and final technical sign-off for major solution designs involving Agent Console, CPQ, Product Catalogue, XOM/COM, Personas & Permissions.
  • Interoperability of Salesforce components with OCP and other applications.
  • Provide operational guardrails that enable business teams to configure the product catalogue.
  • Coordinate with platform design authority to ensure designs are deployable and non-functional requirements are treated as first-class.
  • Coach squads on best practice release behaviours and adoption of standard tooling/processes.
  • Seasonal release scope and assimilate new features into One NZ and regression impact.
  • Adopt AI tooling and facilitate the use of AI tools across ways of working.

Requirements

  • Proven experience across Salesforce Communications Cloud or core Salesforce platform components, with one or more Salesforce certifications or relevant training completed
  • Strong experience designing enterprise‑scale Salesforce solutions across CRM, CPQ, Agent Console, and Product Catalogue
  • Proven ability to define and uphold architectural standards, design principles, and decision governance across complex environments
  • Solid knowledge of integration patterns, API governance, data flows, and cross‑system dependency management
  • Good understanding of Salesforce security and access models, including roles, permissions, auditability, and risk‑aware design
  • Demonstrated technical leadership, including mentoring teams and embedding best‑practice ways of working
  • Experience applying and governing AI‑enabled development tools in enterprise environments while maintaining compliance and control.

Benefits

  • A fully subsidised Southern Cross health insurance cover for you and your family.
  • Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
  • Discounts on One New Zealand products, services and much more!

Job title

Salesforce Tech Lead – Platform Components

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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